Senior Software Engineer, Jim Hawk

James Hawk

Technical professional with over 15 years of experience in information technology systems and software engineering. Self-motivated professional with strong analytical, organizational, and interpersonal skills with a solution focused approach. Able to learn quickly and enjoys new challenges to contribute to team or individual efforts with strong business awareness.

• Software Engineering • Project Management • Application Development • Requirements Gathering & Analysis • Product Development & Management • 5S & Continuous Improvement • Quality Control & Audit • Test & Troubleshooting • Masters of Business Administration


Applications: Microsoft Office: Access, Excel, Project, Word; IBM Rational DOORS
ERP: Oracle JD Edwards (JDE), Enterprise One (Financials, Manufacturing, Operations, Procurement, Sales)
Programming: C / C++, Python, Ada, FORTRAN, HTML, Java, Perl, Pictures-to-Code, SQL, Visual BASIC, Assembler, Qt (QML)
Operating Systems: Windows, UNIX, Linux, VAX VMS
Quality: Debugger, Logic Analyzer, Oscilloscope

Work Experience

Business Systems Analyst
Triumph Engine Control Systems – West Hartford, CT
August 2013 to April 2018

• Administered and supported multiple business software solutions:
o 270 user ERP system and ERP document processing system.
o Supplier portal system to communicate Manufacturing Resource Planning knowledge and firm orders with suppliers.
o 700+ user secure file transfer site to manage file transfers between customers and suppliers for export control purposes.
• In-depth experience with Oracle JD Edwards, Enterprise One, in the deployment and support of applications including Financials, Manufacturing, Operations, Procurement and Sales.
• Worked with internal customers to interpret and convert end user requirements to specifications in a wide range of systems to achieve desired business results.
• Supported over 500 users with troubleshooting and resolving issues that occur in the everyday use of business applications.
• Performed data mining and database updates to support business data needs.
• Lead IT Enterprise Excellence Continuous Improvement team and department 5S coordinator.
• Worked cross-functionally with internal customers to write requirements, develop, implement, and test ERP updates for continuous improvement and gain process efficiency.
• Lead ERP upgrade team responsible for designing, developing and testing critical forms and labels for business in document processing system.
• Lead Data Entry Team for company’s Annual Physical Inventory event

Senior Software Engineer
Triumph Engine Control Systems – West Hartford, CT
July 2005 to August 2013

Responsible for all phases of software development including requirements, design, code, integration, verification, validation, configuration, production and maintenance.
• Analyzed system requirements to write and review software requirements, software design and source code.
• Supervised module test to validate design requirements and functional test to validate software requirements.
• Worked cross-departmental with several groups including Program Management, Quality Assurance, Configuration Management, Finance and Information Technologies.
• Supervised several external and internal contractors that provided support for various phases of embedded software development.
• Supported project engineering responsibilities by providing schedules and budgets to management.
• Responsible for tracking project progress as well as providing earned value metrics to management and finance team.
• Key contributor for systems design, requirements generation and project documentation.

Senior Software Engineer
Pratt & Whitney – East Hartford, CT
December 2002 to July 2005
Team lead for Integrated Product Team responsible for engine control unit system diagnostic:
o Provided technical direction and training to team members.
o Responsible for schedules, manpower estimates and team milestone goals.
• Real Time Embedded Software representative for Software Integrated Product Team Meetings and Design Integrated Product Team Meetings.
• Coordinated with hardware vendor to establish requirements for hardware design and worked collaboratively to resolve hardware product issues.
• Developed design, coded, performed hardware/software integration and verification of embedded software for Full Authority Digital Electronic Control (FADEC) and Prognostic Health Monitor.

Analytical Software Engineer
Hamilton Sundstrand – Windsor Locks, CT
September 1998 to November 2002

• Responsible for software design, coding, integration and verification of embedded software for Electronic Engine Controls and Engine Diagnostic Units.
• Performed systems level design and testing for Electronic Engine Controls and Engine Diagnostic Units.
• Customer focal point to clarify requirements and provide technical support.


Masters of Business Administration in Business Administration
University of Hartford – West Hartford, CT
BS in Computer Engineering
University of Hartford – West Hartford, CT
BA in Computer Science
University of Hartford – West Hartford, CT